FAQ'S

I've compiled a list of frequently asked questions for your convenience. If you have other questions, feel free to contact me here.

 

GENERAL QUESTIONS

 

Q: Do you deliver every image you shoot?

A: No, I do not. I eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because I shoot with low apertures, sometimes I take a few extra shots to make sure I have the perfect focus. I don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so I spend hours doing that on my end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. I might take a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With my expertise of processing thousands of images each year, I may eliminate ones that I feel are duplicates and only deliver the best one.

 

Q: Does your studio provide videography services?

A: No, not at this current time. 

 

Q: Have you shot at my venue before?

A: I have shot at numerous venues, so there is a good chance that I have. However, if I haven't, I will get to the venue early on the day of and be sure to perform a thorough walk-through to scout out the best photography locations. I also do extensive online research prior to your big day!

 

Q: Do you do destination weddings? What additional fees are associated with destination weddings?

A: While Joseph Sproles Photography is based out of the St. Joseph and Elkhart Counties, I serve clients all over the country. Our destination wedding photography packages include the cost of travel and reasonable accommodations.. 

 

Q: Do you provide partial day coverage?

A: I typically do not provide partial day coverage on weekends. On weekends, I only accept wedding clients that require at least 5 hours of coverage.

 

Q: Does your studio do head-shots, individual portraits, family portraits, newborn shoots, commercial photography, or other types of photography?

A: Yes, I have experience in many fields of photography. Feel free to contact me here.

 

STYLE AND QUALITY QUESTIONS

 

Q: What is your philosophy regarding photography?

A: I'm all for taking the time to appreciate memories. Physical print products are an intricate part of my business. My job, is to provide you premium quality snippets of your life, in a physical form that you can hold in your hands. Rather it's a life changing event, your child is graduating, or your welcoming a new addition to your family, I am here to provide you a premium service. I'm a firm believer in reliability, and taking care of my clients.


Q: What is your photography style?

A: Joseph Sproles Photography is acclaimed for developing a unique style of photography that is deeply influenced by fine-art and fashion photography. I love using creative lighting, unique perspectives, angles, compositions and artistic post production refining to bring out my clients personalities and beauty while telling their unique story. I pride myself on not just being photographer, but rather an artist creating unique and expressive imagery. To see examples of my quality and style, please visit my Blog here.


Q: My venue is very dark. How does your studio handle these situations and can I see samples?

A: I have shot in the darkest of dark chapels and reception halls so no need to worry! If the situation allows, I will set up additional lighting to ensure I get focused pictures. Some chapels do not allow for flash photography; and for that reason, I shoot on camera’s with superb low-light performance and lenses with low apertures.

 

POST PRODUCTION QUESTIONS


Q: Do you touch up all the images in our image download?

A: Yes I do. Every image I deliver is post processed with my unique signature style. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post produce any images, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws. I make sure to provide a complete final product.


Q: What do you mean by “touching up” the photos?

A: Post production includes touch ups such as removal of blemishes, removal of bags under eyes, teeth whitening, etc.  

 

Q: Do you shoot in JPEG, or Raw?

A: I shoot my images in Raw in all situations. Due to the advancement in camera sensors, I take advantage of new technology to utilize in post processing.

 

WEDDING DAY QUESTIONS


Q: How many hours do you suggest we set aside for wedding day photos?

A: Timeline planning is a necessity. Depending on your coverage needed, as well as location, we will setup a good overall timeline, weeks prior to the event, to plan out your photography needs for your big day. 

 

Q: I have downtime between events on my wedding day. Will I be charged for that downtime?

A: For a variety of reasons, I have to charge for the time in between events. The fact is, we're never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of wedding day delays. In many cases, we use that “downtime” to take you and your significant other out for a photo session or more family portraits.


Q: What happens if we go over the contracted amount of time?

A: I understand that not everything goes as planned during a wedding. I never pack up before the contracted time; and moreover i'm not leaving on the dot when the contracted time is up. Instead, I will ask you at the end of your contracted time whether or not you would like to extend. If you would like me to stay, I will charge the rates specified in your contract rounded to the closest 30-minute increment.


Q: Why do we need to charge for additional coverage?

A: I've dedicated the entire day to your wedding, so I won’t be racing off to catch other plans that evening. However, I need to charge for additional coverage primarily because there are costs of having the overall team stay for additional hours. The additional shooters and lighting assistants all require additional compensation. Furthermore, the additional photos taken will need to be post produced which adds to my overall costs.

 

ENGAGEMENT SESSION QUESTIONS

 

Q: When should we do our engagement session?

A: I encourage you to do your engagement session as soon as possible. The latest I suggest is at least six weeks prior to the wedding date due to the time necessary to post produce each image (4 weeks) and complete your product order(s) (2 weeks). 

 

Q: Can we schedule our engagement session for the weekend?

Because most weddings occur on weekends, we typically do not shoot engagement sessions on weekends. If you can only do your engagement session on a weekend, I can tentatively schedule your engagement session on a weekend, however, if a wedding is scheduled for that weekend later on, I will have to reschedule your engagement session. I also like to shoot on weekdays because locations are typically less crowded.


Q: How many images do you typically deliver from an engagement session? From a wedding?

I typically deliver anywhere from 30-50 final images per 2-hour engagement shoot and for weddings, I typically deliver 30-40 images per hour. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured.


Q: When and where can we view our engagement pictures?

Your engagement session images will be completed no more than 4 weeks after the date of the shoot. You will view the images for the first time at your Viewing/Ordering Session that we schedule at your Engagement Session.

 

IMAGE DOWNLOAD QUESTIONS AND LEGAL QUESTIONS


Q: What size can we print our photos up to with our full resolution digital image?

A: In most cases, you can print your photos up to 20×30 without any quality loss. 


Q: What rights do I have to the digital prints?

A: When you purchase a full resolution digital file, you have the right to reprint images whenever you want. However you may not sell your images for profit or publish your images without the written consent of Joseph Sproles Photography.


Q: Do you provide the RAW files from my session and/or wedding day?

A: Each of my wedding packages comes with edited full resolution digital jpg files. I do not provide RAW (unprocessed) files from my shoots because I believe in delivering a finished product. In fact, i'm often shooting with the end (post-produced) product in mind. All sessions other than weddings do not include digital files, but can be purchased, along with other products at your Viewing/Ordering Session.


Q: Do you provide the digital negatives after the session, or put them on a Disk/USB?

A: Joseph Sproles Photography is provider of premium products, and my goal as a business to provide a premium service starting from our Consultation Session, all the way through to the Final Product. Digital files can be downloaded from the online gallery, along with premium quality prints, and canvas available for ordering from a professional printing lab. Wedding Packages include an Online Gallery Download of all final edited images.. 

 

MEETING POLICY QUESTIONS


Q: We live out-of-town. Is it possible for our family/friends to meet with you instead?

I'd love to meet your relatives, answer their questions and review my work with them. If possible, I'd like to at least have a phone call with you to get to know you better.

Q: We’re very busy and won’t be able to meet. Are there any other options?

A: I would love to meet with you prior to our engagement shoot or wedding; however, if you’re too busy or too far away, I can handle everything remotely. Just let me know what information you need and I will do my best to accommodate your request. If you would like to talk about packages and get a sense of my personality, telephone calls can be arranged.

Q: Do you travel to meet clients?

A: Due to the limitations of my schedule, I currently do not travel to meet clients. If you would like to schedule a meeting, please contact me by clicking here.

Q: How do I set up an appointment to meet you in person and see some of your work?
A: Contact me by phone at 574-334-6297, or contact me here.

 

PAYMENT AND TAX QUESTIONS


Q: How do I reserve you for my date?
A: All dates are reserved once I receive your signed contract and deposit.


Q: What if we exceed our contracted time for our session and/or wedding day coverage?
A: Standard rates apply for overtime. Overtime is billed at the rate of $100/Hour.


Q: Is there an additional fee if we pay via credit card?
A: No, while there is sales tax that I must acquire for the state of Indiana, I do not charge an extra fee to utilize credit/debit cards.


Q: If we cancel the wedding, will we receive our deposit back?
A: Unfortunately no. Deposits are used to reserve your date. Once I reserve your date, I do not accept new clients for your date.


Q: If we change our wedding to a different date, will we be able to use our deposit towards a future date?
A: Generally no, but this is taken on a case by case basis. The reason for canceling and my availability is taken into account. Also, if rates change from your original date to your new date, the new rates will apply.

 

Q: Do you offer any discounts on weekday weddings, Sunday weddings, or weddings during the off-season?

A: I do not offer discounts on Sunday weddings and off-season weddings. I also cannot offer discounts on weekday weddings as all of the costs (second shooter rates, etc.) associated with the wedding remain the same.

 

IMAGE BACKUP QUESTIONS


Q: Do you backup our images? How can we ensure that our images won’t be lost?

A: I have never lost an image from a wedding due to the following backup workflow for each my events:
During the event, I utilize a dual card backup system, in camera. I change cards at every major event throughout the day. This leaves dual copies of the cards for each major event.. After the event, I back up the cards to an external hard drive, an Image Catalog, and online Cloud Storage. Once the images are completed, I upload the images to the Cloud Storage, and export another copy for my archives. At any given point, there are two copies of the files.